Survey for shippers

1/5

Availability of freight transportation services

Very bad
0.0% (0)
Bad
0.0% (0)
Satisfactory
20.0% (2)
Good
80.0% (8)
Excellent
0.0% (0)

2/5

Rail safety measures during the pandemic

Very bad
0.0% (0)
Bad
0.0% (0)
Satisfactory
20.0% (2)
Good
60.0% (6)
Excellent
20.0% (2)

3/5

Work of Russian Railways’ personnel with clients

Very bad
0.0% (0)
Bad
0.0% (0)
Satisfactory
50.0% (5)
Good
30.0% (3)
Excellent
20.0% (2)

4/5

Availability of remote services

Very bad
0.0% (0)
Bad
0.0% (0)
Satisfactory
20.0% (2)
Good
60.0% (6)
Excellent
20.0% (2)

5/5

Informing customers about the specifics of rail transport during the spread of the coronavirus

Very bad
0.0% (0)
Bad
10.0% (1)
Satisfactory
20.0% (2)
Good
70.0% (7)
Excellent
0.0% (0)