Survey for shippers
1/5
Availability of freight transportation services
Very bad
0.0%
(0)
Bad
0.0%
(0)
Satisfactory
20.0%
(2)
Good
80.0%
(8)
Excellent
0.0%
(0)
2/5
Rail safety measures during the pandemic
Very bad
0.0%
(0)
Bad
0.0%
(0)
Satisfactory
20.0%
(2)
Good
60.0%
(6)
Excellent
20.0%
(2)
3/5
Work of Russian Railways’ personnel with clients
Very bad
0.0%
(0)
Bad
0.0%
(0)
Satisfactory
50.0%
(5)
Good
30.0%
(3)
Excellent
20.0%
(2)
4/5
Availability of remote services
Very bad
0.0%
(0)
Bad
0.0%
(0)
Satisfactory
20.0%
(2)
Good
60.0%
(6)
Excellent
20.0%
(2)
5/5
Informing customers about the specifics of rail transport during the spread of the coronavirus
Very bad
0.0%
(0)
Bad
10.0%
(1)
Satisfactory
20.0%
(2)
Good
70.0%
(7)
Excellent
0.0%
(0)