Rail Services between Belarus and Kaliningrad temporarily suspended
Following a letter received on 5 April 2020from Yuri Kaskov, the head of the Administration of Rospotrebnadzor and the Chief Government Medical Officer for Railway Transport of the Russian Federation, as well as the imposition of a number of restrictions in the Russian Federation and neighbouring countries to prevent the spread of the novel coronavirus infection, international passenger train services to and from the Republic of Belarus, as well as transportation links with the Republic of Belarus,have been temporarily cancelled. A further announcement will be made when services resume.
Thus, from 5 April 2020, trains operated by Belarusian Railways will be cancelled:
- train No. 2 Minsk - Moscow, departing from Minsk from 5 April 2020 and arriving in Moscow from 6 April 2020;
- train No. 1 Moscow - Minsk, departing from Moscow from 6April 2020, arriving in Minsk from 7 April 2020;
- train No. 52 Brest - St. Petersburg (with a trailer group of carriages running between Minsk - St. Petersburg), departing from Brest from 5 April 2020, arriving in St. Petersburg from 6 April 2020;
- train No. 51 St. Petersburg - Brest (with a trailer group of carriages runningbetween St. Petersburg - Minsk), departing from St. Petersburg from 6April 2020, arriving in Brest from 7 April 2020.
In addition, trains to/from Kaliningrad transiting through the territory of the Republic of Belarus and the Republic of Lithuania will be temporarily cancelledf rom 6 April 2020:
- Train No. 30/29 Kaliningrad - Moscow, departing from Kaliningrad from 6April 2020, departing from Moscow from 7 April 2020;
- train No. 80/79 Kaliningrad - St. Petersburg, departing from Kaliningrad from 7 April 2020, departing from St. Petersburg from 7 April 2020.
The timetable will changeoftrain No. 30 Kaliningrad - Moscow, which will depart today, 5April 2020, from Kaliningrad. On 6April, the train will depart from Minsk at 04:35 and arrive in Moscow at 15:23 on the same day.
Unused tickets for cancelled trains can be returned without incurring any additional charges and fees within six months of cancellation. In order to obtain refunds, passengers must contact a rail ticket office in the country where they purchased the ticket. Passengers can submit electronic tickets using the web resources through which they initially purchased the tickets.
Passengers can obtain detailed information on the procedure for receiving refunds for unused tickets and about passenger services from the 24-hour Unified Information and Service Centre of Russian Railways by phoning 8 (800) 775-00-00 when calling from within Russia and on +7 (499) 605-20-00 when calling from abroad.
Up-to-date information on changes to the train timetable can be found in the section Timitable Changes https://www.rzd.ru/ru/9838on the Russian Railways website