Tickets for passengers with disabilities can now be issued in the "RZD Passengers"
A new version of RZD Passengers, the official mobile application of Russian Railways,
has been released and is available from the AppStore and Google Play online stores.
The update will be available to all users in the near future immediately after
the online stores have completed the necessary procedures.
An updated version of the app for mobile devices using the Windows platform is
expected in early October 2017.
The new version of RZD Passengers adds a function to store several documents for
the passenger with the choice of which document to use by default; prompts when filling
in document numbers; collating passengers in the event they have the same full name
and date of birth.
In addition, the mobile application now makes it possible to issue an electronic
ticket for specialised seats or berths for people with disabilities provided they
have registered previously with the Mobility Center of Russian Railways.
The official mobile application RZD Passengers has been available to users from
online application stores since 19 April 2017.
The app has now been installed on over 1.6 million mobile devices.
The app enables passengers to find out about train timetables, buy tickets for
long-distance trains without commission, and check information on previously purchased
tickets, purchase tickets for bonus points, track their bonus accounts, buy and use
transport cards and store their electronic tickets.
Userss also have several additional options. Prices for the nearest dates, navigation
inside the station buildings (currently available at 9 Moscow stations), announcements
about timetable changes and frequently asked questions.
At the request of users who leave feedback at the app store, work is in progress
to improve the service.